Privacy policy

Last updated: 18 augustus 2025

This Privacy Policy describes how Norell Melbourne ("we," "our," or "us") collects, uses, and shares information about you when you visit our website Norellmelbourne.com or make a purchase from us.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment information.
  • Technical Information: This includes your IP address, browser type, operating system, and browsing behavior on our site.
  • Order Information: This includes details of products you have purchased from us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Your Orders: Manage and fulfill orders, process payments, and deliver products.
  • To Improve Our Services: Analyze and improve our website, products, and services.
  • To Communicate with You: Send updates about your order, respond to inquiries, and send promotional offers if you have opted in.
  • To Comply with Legal Obligations: Comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: Third-party service providers who help us operate our business, such as payment processors and shipping companies.
  • Legal Requirements: If required by law or in response to legal processes, such as a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets.

4. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any incorrect or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to certain legal requirements.
  • Opt-Out: Opt out of receiving promotional communications by following the instructions in those communications.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system is completely secure, so we cannot guarantee its absolute security.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Norell Melbourne
info@norellmelbourne.com